FAQ’s

First, make sure your printer is connected to power and has receipt paper installed.

Normally, if your printer is not printing your receipts, it could be because your printer may have disconnected. Click the link below to show how you can fix this error. Push Printer

After clicking the “Push Printer” app, the bottom of the screen will switch from “Disconnected from server” to “Connected to server”.

If your tablet’s home screen displays a white page saying “Webpage not available”, it may be due to no internet connection. Click the link to show you how you can reconnect your tablet to your internet. Reconnect to Internet

If you need to pause your services, you can easily do so without having to turn of your entire ordering service. Click the link to show how you can pause your services. Pause Services

** You can resume your services by clicking “Resume Service“

Click the link to show how you can reboot your tablet. Rebooting Tablet

If you need to refresh your ordering dashboard, click the link to show you how. Refreshing Dashboard

If you need to pause a food item, click the link to show you how. Make sure you are logged into your manager dashboard, it will not work if logged into your staff account. Pausing Item

If you need to un pause a food item, click the link to show you how. Make sure you are logged into your manager dashboard, it will not work if logged into your staff account. Unpausing Item