Frequently Asked Questions (FAQs)
What are your commission fees?
We charge 0% commission on all online orders. The only fee is a small, transparent service charge that is passed on to the customer at checkout. This allows you to keep 100% of the revenue from your food sales.
Is the online ordering system really custom-branded?
Yes! We build a beautiful online ordering platform that features your logo, your colors, and your domain name. It's a true white-label solution that strengthens your brand.
What kind of support do you offer?
We offer unlimited support from our local team right here in Raleigh. You can reach us by phone, email, or text, 7 days a week. We're always here to help you succeed.
How does the POS system integrate with online ordering?
Our POS system and online ordering platform are fully integrated. This means all your orders, whether they come from in-person diners or online customers, appear in one unified system. This streamlines your operations and reduces the chance of errors.
What's included in your digital marketing services?
Our digital marketing services include Google Business Profile management, social media management (Facebook and Instagram), and targeted online advertising. We handle all the marketing so you can focus on running your restaurant.
Need More Help?
If you can't find the answer you're looking for in our FAQs, please don't hesitate to reach out to our support team.
- Support Phone: (919) 999-2139
- Support Email: support@yay3.com
Our support hours are 24/7 for critical issues, and 9am-5pm for general inquiries.